Q: How does this all work? I'M SO CONFUSED!
A: Hi! We're here to help. Here are step by step instructions to help you, and you'll also find instructional videos on that page.
Q: What currency is your website in?
A: Our website is in USD.
Q: Aren't you in Canada?
A: Yes. But most of our customers are in the USA! Here in Canada we're used to converting USD to CAD but not so for our American friends. This makes it easier for the bulk of our customers to understand our pricing.
Q: Do you charge taxes?
A: As a business located in Quebec, Canada we charge the applicable sales tax to Canadian residents.
Q: Can you make me a portrait for tomorrow?
A: Most likely no. We quote a turnaround time of 2 weeks for your portrait to be made and emailed to you, plus production time for physical items, and transit time if they're shipping to you. Good things come to those who wait! Here's additional info on our turnaround time and shipping policies.
Q: Can you make me a super custom portrait with styles that aren't on this website?
A: Yes! Email us at firstname.lastname@example.org to describe your project so we can get you a price quote.
Q: Tell me more about your prints.
Q: I JUST HAVE SO MANY QUESTIONS!
A: We're here for you. Shoot us an email at email@example.com and we'll do our best to get you the info you need!